Support
I make these apps on my own, so every message reaches me directly. Before writing, take a look at the answers below — the solution may already be here.
Common questions
My progress disappeared
My games have no accounts, so your progress is stored only on your phone. It is lost if you clear the app's data, reinstall the app or move to a new phone. If it disappeared without any of that, please write to me — it's a bug and I want to fix it.
Why are there ads?
Ads keep the games free for everyone. They are shown by Google AdMob. You can turn off personalised ads in your phone settings: Google → Ads → Delete advertising ID (or Opt out of Ads Personalisation on older Android versions).
Photo Voice: I paid, but reading is still limited
The purchase is made through Google Play and is tied to your Google account. Make sure you're signed in to Play with the same account you used to buy, then tap Restore purchases in the app. If it still doesn't work, write to me and include your order number from the Google Play receipt (it starts with GPA.).
How do I delete my data?
I don't keep any of your data on servers — everything stays on your phone. Uninstalling the app removes it completely.
I have an idea for a game or a picture
I'd love to hear it! Many improvements in my games started as a message from a player.
Report a problem
To help me fix it faster, please include:
- the app name
- your phone model and Android version
- what you did and what went wrong
- a screenshot, if you can
Choose the app to write about:
Or write directly: eclecticartlines@gmail.com. I usually answer within a few days.